To properly configure the connector in Cyber Guru systems, you need to retrieve the hostname of the Microsoft 365 MX record, which will then be shared with Cyber Guru. This process is essential to ensure that emails are routed correctly and without any blocks.
Step-by-step procedure:
1. Log in to the Microsoft Admin Console
2. Click on "Settings > Domains":
3. Select the relevant domain:
4. Go to the "DNS Records" tab:
5. Click on "MX":
6. Copy the MX value and share it with the Cyber Guru contact.
Note: If there is no MX record, remember that Microsoft 365 MX hostnames have a format similar to this: company-ext.mail.protection.outlook.com
Here, company-ext represents the domain name, where the dot (.) before the domain extension is replaced by a dash (-).
The final part is always the same: .mail.protection.outlook.com